Questions
Everything you'd ask — answered before you book.
Straight answers about safety, money, candidacy, and expectations. If something isn't covered, ask us directly — the honest answer is the house specialty.
The clinic
General questions
Are consultations really free?
Yes — every new client begins with a complimentary consultation with a medical injector. You’ll leave with a written plan and transparent pricing, whether or not you book treatment. There is never pressure to proceed the same day.
Who performs the treatments?
All injectable treatments at TOX & TONIC are performed by licensed medical professionals — registered nurses and physicians — under the direction of our Medical Director. We are a medical clinic first; the luxury is in how it feels, not in who holds the needle.
What products do you use?
Only Health Canada–approved neuromodulators and fillers from established pharmaceutical manufacturers, sourced directly through authorized Canadian channels. We’re happy to tell you exactly which product is going into your face — and why.
How do I know what treatment I need?
You don’t have to. Describe what bothers you — “I look tired,” “my lipstick bleeds,” “my jaw aches” — and your consultation will translate that into an honest plan. Sometimes the answer is a treatment you hadn’t heard of; sometimes it’s “nothing yet.”
What if I’m nervous about looking overdone?
That instinct is welcome here. Our clinical philosophy is “start where you can add, not subtract” — conservative dosing, staged plans, and included reviews. The overwhelming majority of our work is invisible to everyone but you.
Where are you located?
We’re newly opening in Calgary, and our exact location will be announced ahead of opening day. Consultation requests are open now — founding clients hear the location first and book before the public calendar opens.
How far in advance should I book before an event?
Neuromodulators: at least three weeks out. Lip or structural filler: four to six weeks. Skin booster series: start eight to ten weeks ahead. When in doubt, book the consultation early — planning costs nothing.
Do you offer financing or payment plans?
Yes — flexible financing options are available for larger treatment plans, and staged plans can spread both the treatment and the investment over time. Details are on our financing page and at consultation.
What is your cancellation policy?
We ask for 48 hours’ notice. Life happens — one late cancellation is always forgiven. Repeated no-shows may require a deposit for future bookings, which is applied to your treatment.
Is my consultation confidential?
Completely. We’re a medical clinic bound by health privacy law (PIPA/PIPEDA). Your photos, records, and even the fact that you’re a client are never shared without your explicit written consent.
By treatment
Treatment-specific questions
Botox & Dysport
How much does Botox cost in Calgary?
At TOX & TONIC, Botox is $9 per unit and Dysport is $8 per unit. A typical treatment ranges from 20 to 50 units depending on the areas treated and your muscle strength, so most clients invest $180–$450 per session. Your exact dose is confirmed during a complimentary consultation — never guessed at the till.
Will I look frozen or “done”?
Not at our clinic. We practice conservative, anatomy-led dosing designed to soften lines while preserving natural expression. If you want more, we can always add at your two-week review — a philosophy we summarize as “start where you can add, not subtract.”
Lip Fillers
How much do lip fillers cost in Calgary?
At TOX & TONIC, lip filler is $300 for a half syringe and $500 for a full syringe of premium hyaluronic acid filler. The right amount depends on your anatomy and goals — many first-time clients start with a half syringe and build gradually.
Will my lips look fake or overdone?
No — and we consider that a clinical standard, not a stylistic preference. We build structure and definition before volume, work in small increments, and would rather see you twice than overfill you once.
Facial Balancing
What is facial balancing?
Facial balancing treats the face as a whole composition rather than isolated areas. Instead of “a syringe in the cheeks,” we map how your features relate — cheek projection, chin support, temple volume, profile line — and place filler where it restores harmony. The result is a face that looks rested and proportioned, not filled.
How many syringes will I need?
Most balancing plans use two to four syringes across the face, though we frequently stage them over multiple visits. You’ll get a written plan with exact pricing at consultation — and we’d rather under-treat and see you again than overfill.
Under-Eye Rejuvenation
Am I a good candidate for under-eye filler?
The best candidates have true hollowing — a groove or shadow between the lower lid and cheek — with reasonable skin quality. Puffiness, prominent fat pads, or very crepey skin usually call for different approaches, and we’ll tell you honestly at your complimentary consultation.
Is under-eye filler safe?
In appropriately trained medical hands, yes — but this is the most technique-sensitive area on the face, which is why it should never be a bargain hunt. We use blunt cannula technique, soft HA fillers designed for the tear trough, conservative volumes, and full emergency protocols.
Jawline & Chin
How much does jawline filler cost in Calgary?
Chin contouring starts at $500. Full jawline definition typically uses two to four syringes of structural filler, quoted as a written plan at your complimentary consultation. We stage treatment across visits whenever it serves the result — or the budget.
Does jawline filler look natural?
When it follows your bone structure, yes — it reads as good genetics, not as work. We enhance the mandibular line your anatomy already suggests rather than drawing a new one.
Skin Boosters
What exactly is a skin booster?
A soft, spreadable form of hyaluronic acid injected in micro-droplets into the skin itself — not under it. Rather than adding shape, it changes how your skin behaves: better hydrated, more elastic, more luminous.
How is this different from filler?
Filler restores structure and volume beneath the skin. Boosters treat the skin as an organ — hydration, texture, and glow. One is architecture; the other is the finish. Many treatment plans eventually include both.
Therapeutic Botox
Does insurance cover therapeutic Botox?
Some private plans cover neuromodulator treatment for hyperhidrosis or chronic migraine with appropriate documentation. We provide detailed receipts and clinical notes to support your claim — check your plan’s criteria before treatment.
Will masseter Botox change my face shape?
Over two to three months, a strongly developed masseter often slims visibly — many clients consider this a welcome side effect. If you don’t want facial change, tell us: dosing can prioritize symptom relief while minimizing slimming.
Begin quietly
Some questions deserve a face-to-face answer.
Bring the rest to a complimentary consultation — unhurried, private, and honest by policy.